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Job Aids
The job aids listed below are step-by-step work instructions on how to perform daily tasks with WellCare of Georgia. Our goal is to improve the quality and efficiency of provider interactions with the Plan, thereby creating a positive impact on our members' health.
Click on the desired link below to open or download a copy of WellCare’s job aids.
If you have any questions, please contact our Provider Hotline at
(866) 231-1821.
- Behavioral Health Medication Guide - Medicaid
- CareCore National FAQs for Providers
- CareCore Job Aid for OB and MFM Providers
- Disease Management Program
- Electronic Claim Submission/Electronic Data Interchange (EDI) Services
- Filing a Complaint - Provider
- Filing a Grievance - Members
- Filing an Administrative Review - Members
- Filing an Authorization-Related Claim Appeal
- Frequently Asked Questions
- Guide to Accessing Customer Service
- How to Become a Registered Web User
- How to Check the Status of a Claim Online
- How to Submit an Outpatient Authorization Request Online
- How to Submit a Global OB/GYN Authorization Request Online
- Pharmacy Services Guide
- Prenatal Notification & High-Risk OB Program
- Process for Corrected or Voided Claims
- Provider Relations Representative Meeting Survey
- Provider Self-Service Options
- Registering for EFT / ERA Services
- Requesting an Authorization
- Save Time and Money Through Electronic Claims
- Tips on How to File Claims
- W-9 Contact Information
- Web Access
- WellCare's Web Capabilities
- What is HEDIS®?
The links above require the ability to open .pdf files. If for any reason you are not able to view these links, please click here to download Adobe Reader.
WellCare Web Sites
About WellCare
